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Reseller Information and Forms

If you are a reseller and would like to learn about carrying Lifetime Memory Products' full line of advanced engineered modules, please contact us by clicking here.

Available Forms:

Warranty Information and Procedures

To obtain warranty service, kindly return your defective product to the authorized Lifetime Memory Products dealer or distributor from whom you originally made your purchase. Please contact them for their specific return policies, which will ordinarily require your system information, a description of the problem, proof of date of your original purchase, and other validation information.

Distributors and authorized dealers may return warranty-eligible products to Lifetime Memory Products, Inc. after first obtaining a Return Material Authorization ("RMA") number. An RMA number is obtained by:

  • Download the RMA Form - Our RMA form is PDF Fillable. Please complete it on your computer and then fax the completed form to 949-794-9023 or email it to
  • Call your Lifetime Sales Representative if you are looking for other forms of RMA

Within fourteen days of obtaining your RMA number, you must send the product freight-prepaid and insured to:

Lifetime Memory Products, Inc.
Attention: RMA Department
Lifetime Memory Products, Inc.
2505 Da Vinci
Irvine, CA 92614

Your memory is fragile and can be damaged by improper handling. We cannot be responsible for any damage that occurs in shipping, so please be sure to package it properly in an anti-static material with plenty of padding. You must include your RMA Number on the outside of the box.

Your Right to Use Lifetime Memory

You have the absolute right to use compatible Lifetime Memory Products memory modules in whatever brand computer or electronic device that you own, and it will not affect your warranty. If you've ever heard that you must use OEM memory to maintain your warranty, then you've encountered the biggest myth / lie in the computer industry. Since 1975, U.S. law has made it illegal to require purchasers to buy accessories from the original manufacturer to maintain their warranty (with some very limited exceptions). Popularly known as the Magnuson-Moss Act (after the two sponsors in Congress), the Act is designed to prevent manufacturers from over-reaching by "tying in" support and preventing consumers from having economical choices for upgrades.

Manufacturing Memory Modules

Lifetime Memory Products is committed to providing exceptionally high-quality memory, testing each component before assembly and verifying the proper operation of each assembled module before packaging. Even so, environmental and electrical stresses can cause failure. With Lifetime Memory, you'll be glad to know that we warrant all of our memory products for a lifetime of use.

If you should ever have a problem with any Lifetime Memory module, call or emails us to arrange for a replacement.